Refund Policy
Last updated: January 2026
30-Day Free Trial
We offer a 30-day free trial for all new accounts. During this period, you have full access to all features with no credit card required. If Batch isn't right for you, simply don't subscribe - no questions asked.
Subscription Refunds
If you're not satisfied with Batch after subscribing, we offer a full refund within the first 14 days of your paid subscription. Simply contact us at hello@batchstaff.com and we'll process your refund promptly.
Cancellation
You can cancel your subscription at any time. When you cancel:
- Your subscription will remain active until the end of your current billing period
- You won't be charged again after cancellation
- You can export your data at any time before or after cancellation
- Your data will be retained for 30 days after your subscription ends, then deleted
How to Request a Refund
To request a refund, email us at hello@batchstaff.com with your account email address. We aim to process all refund requests within 5-7 business days.
Contact Us
If you have any questions about our refund policy, please contact us:
- Email: hello@batchstaff.com